The first thing that is discussed in Clause 7.6 predicts the information in Clauses 8.2.3 & 8.2.4 about monitoring and measurement. What needs to be done by the organization is to:

• Determine what they will undertake with monitoring and measurement.
• Determine what equipment will be needed to provide the evidence showing that the product meets requirements.
• Create the processes to ensure that this can happen in a way that is consistent with the requirements for monitoring and measurement, which have been determined by the company or specified by customers.

The outcome of these first steps is that the company will have determined the why, how and when for the use of monitoring and measurement equipment