To enable delegates to understand Key concepts in Quality Management System auditing
To impart/enhance practical auditing skills to become certified Internal Auditor
To enable the delegates to plan, conduct & manage QMS internal audits in accordance with the principles & guidance of ISO 19011

This course is designed to meet the requirement of competent auditors referred in ISO 19011. The course includes classroom sessions coupled with syndicate group exercises to enhance delegate participation to achieve learning objectives.

• Quality executives/managers
• Management representatives
• QMS Consultants Personnel wishing to attend higher level courses such as Lead Auditor courses
• Introduction to ISO 9001 & History
• Overview of changes in ISO 9001:2015 with focus on:
• QMS planning
  • Leadership
  • Risk-based thinking
  • Performance evaluation
  • Improvement
  • Introduction to auditing :
  • Definition
  • Types of audits
• Internal audit planning & preparation
• Conducting internal audit & reporting non-conformities
• Corrective action & audit follow-up activities
• Auditor attributes, competence & evaluation
• Individual / Syndicate exercises
• Written examination & summing-up